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Hi. I'm Robert.

I'm an independent technical writer in Chicago.

I write API documentation. I've been doing it for a long time, am good at it, and can help you.

But I'm a different kind of tech writer, combining multiple disciplines, new technologies, and a common sense approach to projects.

Let me help you on your next project. Write me at Robert@WriteOnce.org.



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Appearances This Year.
Places I'm speaking.
The Math of Passwords.
Passwords really do work, and here's why.
Managing Automation.
How to introduce Office automation to writing teams.
The Spark of Innovation.
Can you inspire innovation, or does brute force work?
Programming a .NET ListBox.
Listboxes and Datagridviews are excellent ways to present a lot of information. They can be extremely fast and versatile, too.
         
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Exporting Word to Madcap Flare.
Problems exporting Word to Flare can be exacerbated with all those Span tags. This takes care of that in one operation.
Flare's Too Long Names.
Are you getting "Too Long File Names" errors? This is your fix.
Things I'd Change About Flare.
Don't give us a new version of Flare, just fix the bugs.
Using Regex with Madcap Flare.
Put search and replace on steriods and use this with Madcap Flare. This was my 2018 STC Summit presentation.
How Can We Get Tools We Need?
We can get the tools, we just need to start seeing everything as being broken.
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Getting Started as an API Documentation Writer.
Things you need to know but no one tells you. Except me.
Seven Things Computers Can't Do For API Writers.
We're being oversold with API documentation generators. See why I think that.
Is This the Best Swagger can do?
If that's it, then no thanks. We're better off on our own.
The 30 Minute Limit.
Can clients get started with your APIs in fewer than 30 minutes? Perhaps not.
Microsoft Word's Wildcard Replacements.
Can Word Solve Its Own HTML Problem? You Betcha!
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Adding a Speech Recognition to an Existing Application.
It's easier than you think, but it takes planning.
Robert's Rules of Order for API Documentation Writing.
There is a method to all this.
Creating Writer's Tools for a Team isn't a Chore.
Some simple steps will help.
Arrays are Yesterday's Tools.
C# has lists and dictionaries now.
Regular Expressions.
Supercharging find and replaces.
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Programming a Listbox Tutorial in C#.
Three Visual Studio projects as examples.
Critiquing an API Reference Page.
Sometimes the best way of understanding something is to look at someone else's.
Using Multiple Style Guides.
In fact, you should use multiple style guides.